On Thu, 19 Dec 2002, Dave Jones wrote:
| On Thu, Dec 19, 2002 at 07:52:29PM +0000, John Bradford wrote:
| > > I also don't trust things like this where if something goes wrong,
| > > we could lose the bug report.
| > How? I don't see as that is more likely than with Bugzilla.
|
| user submits bug report
| robot rejects it
| user reads rejection, gets confused, gives up.
|
| > Anyway, loads of LKML posts get ignored, and nobody seems to worry about it :-).
|
| Point to one important posting thats been ignored in recent times.
| More likely they weren't ignored, it was just deemed irrelevant,
| unimportant, or lacked information detailing how important the problem
| was.
It can be difficult to tell the difference.
| Besides, this is one area where bugzilla is helping.
| If I ignored/missed an agp related bug report on linux kernel,
| and the same user also filed it in bugzilla, I'll get pestered
| about it automatically later.
|
| > I don't see any way of making Bugzilla do all the things I described
| > originally, specifically the advanced tracking of versions tested.
|
| I still think you're solving a non-problem. Of the 180 or so bugs so
| far, there has been _1_ vendor kernel report. 1 2.4 report. and
| 1 (maybe 2) undecoded oopses (which were subsequently decoded less
| than 24hrs later.
|
| > That could help to find duplicates, which is a big problem when you
| > have 1000+ bugs.
|
| In an ideal world, we'd never have that many open bugs 8-)
| Realistically, I check bugzilla a few times a day, I notice
| when something new has been added. Near the end of each week
| I[*] go through every remaining open bug looking to see if there's
| something additional that can be added / pinging old reporters /
| closing dead bugs. Dupes usually stand out doing this.
| How exactly do you plan to automate dupe detection ?
| You can't even do things like comparing oops dumps, as they
| may have been triggered in different ways,.
|
| Dave
|
| [*] and hopefully, I'm not the only one who does this.
Yes, I go thru them fairly often also, looking for patches or to apply some
patches to close some if possible.
I hope we aren't the only ones...
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