That is one of the reasons that crash dumps are useful. Quite a few
problems that customers hit are not easy to reproduce, but when they
provide a dump file that can be loaded into gdb with the original
kernel debugging info and the backtrace command issued and various
bits of internal structures examined, usually a good hypothesis can
be made for the cause. Feed that back into a code audit and you end
up fixing problems that are decidedly challenging.
-ben
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